Abstract
Due to their different provenience, a thorough integration
between Knowledge Management Systems (KMS) and Knowledge Work Support, e.g., Task Management Systems, is still missing. In the present paper we identify several points of fracture in the information transfer process between both. Hereupon we argue that the recently suggested Pattern-Based Task Management (PBTM) better integrates the two paradigms, leading to an entanglement between both sides. It results a knowledge lifecycle that goes beyond single-loop learning. By the introduction of task patterns that guide users in work planning and execution and motivate collective improvement, PBTM even fosters double-loop learning.
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