%0 Conference Paper %1 conf/siguccs/WebsterK02 %A Webster, Kate %A Kral, Karen %B SIGUCCS %D 2002 %E Vogel, Pamela %E Yang, Catherine %E Bauer, Nancy J. %I ACM %K dblp %P 157-160 %T Creating a training program for department IT support staff. %U http://dblp.uni-trier.de/db/conf/siguccs/siguccs2002.html#WebsterK02 %@ 1-58113-564-5

@inproceedings{conf/siguccs/WebsterK02, added-at = {2017-01-31T00:00:00.000+0100}, author = {Webster, Kate and Kral, Karen}, biburl = {https://www.bibsonomy.org/bibtex/283d44afcd12a92dc51f02b7898f4b12f/dblp}, booktitle = {SIGUCCS}, crossref = {conf/siguccs/2002}, editor = {Vogel, Pamela and Yang, Catherine and Bauer, Nancy J.}, ee = {http://doi.acm.org/10.1145/588646.588679}, interhash = {d58b66c2436386f12d74b9637e3be2cf}, intrahash = {83d44afcd12a92dc51f02b7898f4b12f}, isbn = {1-58113-564-5}, keywords = {dblp}, pages = {157-160}, publisher = {ACM}, timestamp = {2017-02-01T11:36:44.000+0100}, title = {Creating a training program for department IT support staff.}, url = {http://dblp.uni-trier.de/db/conf/siguccs/siguccs2002.html#WebsterK02}, year = 2002 }