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Performance assessment and optimisation of a large information system by combined customer relationship management and resilience engineering: a mathematical programming approach., , , , , , and . Enterprise IS, 11 (9): 1401-1415 (2017)Z-AHP: A Z-number extension of fuzzy analytical hierarchy process., , , , and . DEST, page 141-147. IEEE, (2013)ANOVA Based Approch for Efficient Customer Recognition: Dealing with Common Names., and . IFIP AI, volume 465 of IFIP Advances in Information and Communication Technology, page 64-74. Springer, (2015)An Integrated Artificial Neural Network Fuzzy C-Means-Normalization Algorithm for performance assessment of decision-making units: The cases of auto industry and power plant., , and . Comput. Ind. Eng., 60 (2): 328-340 (2011)An integrated artificial neural network-genetic algorithm clustering ensemble for performance assessment of decision making units., , , and . J. Intell. Manuf., 22 (2): 229-245 (2011)An end-to-end ranking system based on customers reviews: Integrating semantic mining and MCDM techniques., , , and . Expert Syst. Appl., (2022)A trust-based bio-inspired approach for credit lending decisions., , , , and . Computing, 94 (7): 541-577 (2012)Recruiting the K-most influential prospective workers for crowdsourcing platforms., , , and . Serv. Oriented Comput. Appl., 12 (3-4): 247-257 (2018)An Early Detection System for Proactive Management of Raw Milk Quality: An Australian Case Study., , , and . IEEE Access, (2018)Towards solution-oriented knowledge recommendation., , and . SIGWEB Newsl., 2021 (Spring): 4:1-4:8 (2021)