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Beyond Quality of Service: Exploring What Tourists Really Value.

, , , and . IESS, volume 279 of Lecture Notes in Business Information Processing, page 261-271. (2017)

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Beyond Quality of Service: Exploring What Tourists Really Value., , , and . IESS, volume 279 of Lecture Notes in Business Information Processing, page 261-271. (2017)Tourism as a Life Experience: A Service Science Approach., , , , , and . IESS, volume 201 of Lecture Notes in Business Information Processing, page 190-203. Springer, (2015)On Finding the Voice of the Customer in the Digital Traces of the Michelin-Star Gastronomy Experience: Unveiling Insights for Service Design., , , , and . IESS, volume 377 of Lecture Notes in Business Information Processing, page 21-34. Springer, (2020)Framing Meaningful Experiences Toward a Service Science-Based Tourism Experience Design., , , , and . IESS, volume 247 of Lecture Notes in Business Information Processing, page 129-140. Springer, (2016)