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'Just the Facts: ' Exploring the Relationship Between Emotional Language and Member Satisfaction in Enterprise Online Communities.

, , , , and . ICWSM, page 500-503. AAAI Press, (2017)

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SCANMail: a voicemail interface that makes speech browsable, readable and searchable., , , , , , , , and . CHI, page 275-282. ACM, (2002)How do designers and user experience professionals actually perceive and use personas?, , and . CHI, page 1219-1228. ACM, (2012)How do we find personal files?: the effect of OS, presentation & depth on file navigation., , , , and . CHI, page 2977-2980. ACM, (2012)Now let me see where i was: understanding how lifelogs mediate memory., , , and . CHI, page 2045-2054. ACM, (2010)Semantic speech editing., and . CHI, page 527-534. ACM, (2004)All talk and all action: strategies for managing voicemail messages., , and . CHI Conference Summary, page 249-250. ACM, (1998)Representing our information structures for research and for everyday use., , and . CHI Extended Abstracts, page 151-160. ACM, (2012)Turning away from talking heads: the use of video-as-data in neurosurgery., , , , , and . INTERCHI, page 327-334. ACM, (1993)Software or wetware?: discovering when and why people use digital prosthetic memory., and . CHI, page 71-80. ACM, (2007)Goals and perceived success of online enterprise communities: what is important to leaders & members?, , , , , , and . CHI, page 291-300. ACM, (2014)