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CASSM and cognitive walkthrough: usability issues with ticket vending machines., , and . Behav. Inf. Technol., 23 (5): 307-320 (2004)A case study on integrating contextual information with analytical usability evaluation., and . Int. J. Hum. Comput. Stud., 57 (1): 75-99 (2002)Situation awareness in emergency medical dispatch., and . Int. J. Hum. Comput. Stud., 61 (4): 421-452 (2004)The roles of conceptual device models and user goals in avoiding device initialization errors., , and . Interact. Comput., 22 (5): 363-374 (2010)Questioning, exploring, narrating and playing in the control room to maintain system safety., , and . Cogn. Technol. Work., 11 (4): 279-291 (2009)Training software engineers in a novel usability evaluation technique., , and . Int. J. Hum. Comput. Stud., 49 (3): 245-279 (1998)"Knowledge Negotiation, " edited by R. Moyse and M. T. Elsom-Cook (Book Review).. Int. J. Man Mach. Stud., 39 (6): 1051-1057 (1993)Intelligent interaction design: the role of human-computer interaction research in the design of intelligent systems.. Expert Syst. J. Knowl. Eng., 18 (1): 3-18 (2001)"I feel like only half a man": Online Forums as a Resource for Finding a "New Normal" for Men Experiencing Fertility Issues., , , , and . Proc. ACM Hum. Comput. Interact., 3 (CSCW): 82:1-82:20 (2019)Use of multiple digital libraries: a case study., , and . JCDL, page 179-188. ACM, (2001)