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A framework of social media engagement: Case studies with food and consumer organisations in the UK and Ireland., , , , и . Int. J. Inf. Manag., 35 (4): 394-402 (2015)Public value creation in digital government., , и . Gov. Inf. Q., (2019)The value of social media data: Integrating crowd capabilities in evidence-based policy., , и . Gov. Inf. Q., 34 (4): 601-612 (2017)Understanding Users' switching Intention to AI-Powered Healthcare Chatbots., , и . ECIS, (2021)Conceptualising the Digital Public in Government Crowdsourcing: Social Media and the Imagined Audience., и . EGOV, том 9248 из Lecture Notes in Computer Science, стр. 19-30. Springer, (2015)Smart Policing: A Critical Review of the Literature., и . EGOV, том 12219 из Lecture Notes in Computer Science, стр. 59-70. Springer, (2020)Empowering users with medical artificial intelligence technologies., , и . ECIS, (2023)Informal networking in the public sector: Mapping local government debates in a period of austerity., и . Gov. Inf. Q., 35 (3): 375-388 (2018)Beyond positive or negative: Qualitative sentiment analysis of social media reactions to unexpected stressful events., , , и . Comput. Hum. Behav., (2016)Towards a Capabilities Approach to Smart City Management., , и . EGOV, том 10428 из Lecture Notes in Computer Science, стр. 25-35. Springer, (2017)