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Developing public e-services for several stakeholders - A multifaceted view of the needs for an e-service.

, , and . ECIS, page 653-664. (2009)

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Towards a Decision Support Guide for User Participation in Public e-Service Development., , , , and . AMCIS, Association for Information Systems, (2019)A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions., and . Gov. Inf. Q., 40 (4): 101837 (October 2023)Untangling the Relationship Between Public Service Automation and No-Stop Government., and . EGOV, volume 14130 of Lecture Notes in Computer Science, page 83-94. Springer, (2023)The accidental caseworker - How digital self-service influences citizens' administrative burden., , and . Gov. Inf. Q., 39 (1): 101653 (2022)Proactivity in digital public services: A conceptual analysis., and . Gov. Inf. Q., 40 (3): 101832 (2023)Process Automation as Enabler of Prioritized Values in Local Government - A Stakeholder Analysis., , and . EGOV, volume 12850 of Lecture Notes in Computer Science, page 288-300. Springer, (2021)Why is it Difficult to Implement Robotic Process Automation? - Empirical Cases from Swedish Municipalities., , , and . EGOV, volume 13391 of Lecture Notes in Computer Science, page 353-368. Springer, (2022)Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting How e-Services Are Manifested in Practice., and . EGOV, volume 10428 of Lecture Notes in Computer Science, page 92-101. Springer, (2017)Stakeholder Salience Changes in an e-Government Implementation Project., , and . EGOV, volume 8074 of Lecture Notes in Computer Science, page 237-249. Springer, (2013)Not Another New Wine in the same Old bottles - Motivators and Innovation in Local Government E-Service Development., , , and . ECIS, page 45. (2017)