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Information systems leadership., and . IEEE Trans. Engineering Management, 53 (2): 171-176 (2006)Shifting to a Sustainability Dominant Logic: The Role of IS., , , and . AMCIS, Association for Information Systems, (2015)Information Systems Ph.D. Program in Africa: The Case of Addis Ababa University - Ethiopia., and . AMCIS, page 8. Association for Information Systems, (2008)User satisfaction and service quality of the IS department: closing the gaps., , , and . JIT, 8 (4): 257-265 (1993)Smart Cities and the Role of IS Research in Improving Urban Life., , , , , and . ICIS, Association for Information Systems, (2016)Seeking Public Intellectuals in the Information Systems Discipline: Towards an Impact and Engagement Agenda., , , , , and . ICIS, Association for Information Systems, (2018)EIS support for the strategic management process., , and . Decis. Support Syst., 33 (1): 71-85 (2002)Data completeness: a key to effective net-based customer service systems., , , and . Commun. ACM, 46 (6): 47-51 (2003)Managing the three Levels of Change., , and . IS Management, 16 (3): 63-70 (1999)An Empirical Test of the Theory of Relationship Constraints., , and . ICIS, Association for Information Systems, (2011)