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The character, functions and styles of instant messaging in the workplace, , , and . Proceedings of the ACM Conference on Computer-Supported Collaborative Work, New Orleans, LA, (2002)Integrating communication and information through ContactMap., , , , , and . Commun. ACM, 45 (4): 89-95 (2002)Technology Transfer: So Much Research, So Few Godd Producs (Introduction to the Special Section)., and . Commun. ACM, 39 (9): 22-25 (1996)What Video Can and Cannot Do For Collaboration: A Case Study., and . Multim. Syst., 2 (2): 63-73 (1994)Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions., , and . CHI, page 179-186. ACM, (2002)Collaborative Multimedia: Getting Beyond the Obvious (Panel)., , , , and . ACM Multimedia, page 119-120. ACM Press, (1994)Supporting Distributed Groups with a Montage of Lightweight Interactions., , and . CSCW, page 23-34. ACM, (1994)Integrating local and remote worlds through channel blending., , , , and . CSCW, page 617-626. ACM, (2012)Why do users like video?, and . Comput. Support. Cooperative Work., 1 (3): 163-196 (1992)ContactMap: Organizing communication in a social desktop., , , , , , and . ACM Trans. Comput. Hum. Interact., 11 (4): 445-471 (2004)