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The usability perspective framework.. CHI Extended Abstracts, page 3813-3818. ACM, (2008)Usability and Software Development: Roles of the Stakeholders., and . HCI (1), volume 4550 of Lecture Notes in Computer Science, page 642-651. Springer, (2007)Tracing impact in a usability improvement process., , and . Interact. Comput., 20 (1): 48-63 (2008)Exploring Multiple Usability Perspectives.. INTERACT (1), volume 4662 of Lecture Notes in Computer Science, page 628-632. Springer, (2007)Increasing the impact of usability work in software development., , , and . CHI Extended Abstracts, page 2873-2876. ACM, (2007)