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Kolumbus 2 Co-Writer: The Next Step in Collaborative Writing, и . (сентября 2007)Demo at ECSCW 2007; Limerick, Ireland.The Socio-Technical Walkthrough for participatory process design, и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, (2011)Computer support for reflective learning in the workplace: A model, , , , и . Proceedings of the 2012 IEEE International Conference on Advanced Learning Technologies (ICALT 2012), (2012)Crowdsourcing: ein neues Geschäftsmodell?, и . Web 2.0 in der Unternehmenspraxis. Grundlagen, Fallstudien und Trends zum Einsatz von Social Software., стр. 132-141. München, Oldenbourg, (2008)Designing services with reference models, , , и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, (2010)Process modeling with SeeMe: a modeling method for service processes, , , и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, (2010)Exporting services with modular service architectures: Flexible methods for planning, validating, and implementing services for international markets., , , , , , , , и . Technologie - Innovation - Dienstleistung. Tagungsband 7. Dienstleistungstagung des BMBF, Berlin, BMBF, (2008)The MARIS Toolkit in a Nutshell, , , , , , , и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, (2011)The MARIS Toolkit in a Nutshell, , , , , , , и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, (2010)The Socio-Technical Walkthrough for participatory process design, и . Implementing International Services. A tailorable method for market assessment, modularization and process transfer, Gabler, (2010)