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Modeling and analysis of sustainable supply chain dynamics., and . Ann. Oper. Res., 250 (2): 521-536 (2017)The application of knowledge management in call centres., , , and . J. Knowl. Manag., 9 (4): 56-69 (2005)An integrated decision analytic framework of machine learning with multi-criteria decision making for multi-attribute inventory classification., , , and . Comput. Ind. Eng., (2016)52 Years of manufacturing strategy: an evolutionary review of literature (1969-2021)., , , and . Int. J. Prod. Res., 60 (2): 569-594 (2022)The role of artificial intelligence in supply chain management: mapping the territory., , , , and . Int. J. Prod. Res., 60 (24): 7527-7550 (2022)Designing and Managing Industrial Product-Service Systems, , and . SpringerBriefs in Operations Management Springer, Cham, (2016)Supply chain management: Theory and applications.. Eur. J. Oper. Res., 159 (2): 265-268 (2004)Strategic enterprise information systems for global supply chain competitiveness., and . J. Strateg. Inf. Syst., 20 (3): 215-216 (2011)Knowledge management in supply chain: An empirical study from France., , , and . J. Strateg. Inf. Syst., 20 (3): 283-306 (2011)Quantitative and qualitative approaches to information systems evaluation., , and . Eur. J. Oper. Res., 173 (3): 951-956 (2006)