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Reports, requests, and recipient design: The management of patron queries in online reference chats., and . J. Assoc. Inf. Sci. Technol., 59 (14): 2268-2283 (2008)The joint organization of interaction within a multimodal CSCL medium., , and . Int. J. Comput. Support. Collab. Learn., 4 (2): 115-149 (2009)The organization of collaborative math problem solving activities across dual interaction spaces., , and . CSCL, page 105-107. International Society of the Learning Sciences / ACM DL, (2007)Detecting Asks in SE attacks: Impact of Linguistic and Structural Knowledge., , , , , , , , , and . CoRR, (2020)Texts as actions: Requests in online chats between reference librarians and library patrons.. J. Assoc. Inf. Sci. Technol., 68 (7): 1687-1697 (2017)"Case n' Point": Discovering Learning in the Nonce., , and . ICLS, International Society of the Learning Sciences, (2014)Learning to Plan and Realize Separately for Open-Ended Dialogue Systems., , , , , , , , , and . EMNLP (Findings), volume EMNLP 2020 of Findings of ACL, page 2736-2750. Association for Computational Linguistics, (2020)Analyzing the Organization of Collaborative Math Problem-Solving in Online Chats Using Statistics and Conversation Analysis., , and . CRIWG, volume 3706 of Lecture Notes in Computer Science, page 271-283. Springer, (2005)Usability as an interactional resource: deictic management of scene formulation., , , and . CSCL, page 743-752. International Society of the Learning Sciences, (2005)Learning as a practical achievement: an interactional perspective., , , and . CSCL (1), page 118-122. International Society of the Learning Sciences, (2009)