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A Conversation-Mining System for Gathering Insights to Improve Agent Productivity.

, , , , and . CEC/EEE, page 465-468. IEEE Computer Society, (2007)

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Unsupervised segmentation of conversational transcripts., , , and . Stat. Anal. Data Min., 2 (4): 231-245 (2009)Automatic categorization of web sites based on source types., , and . Hypertext, page 38-39. ACM, (2004)Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry., and . KDD, page 911-919. ACM, (2008)ASIM: A Scalable Algorithm for Influence Maximization under the Independent Cascade Model., , , and . WWW (Companion Volume), page 35-36. ACM, (2015)Lottery-Based Payment Mechanism for Microtasks., , and . HCOMP (Works in Progress / Demos), volume WS-13-18 of AAAI Technical Report, AAAI, (2013)ReLink: Complete-Link Industrial Record Linkage Over Hybrid Feature Spaces., , and . ICDE, page 2625-2636. IEEE, (2021)An Iterative Similarity based Adaptation Technique for Cross-domain Text Classification., , and . CoNLL, page 52-61. ACL, (2015)Cross-domain Text Classification with Multiple Domains and Disparate Label Sets., , and . ACL (1), The Association for Computer Linguistics, (2016)Fine-Grained Emotion Detection in Contact Center Chat Utterances., , , , , and . PAKDD (2), volume 10235 of Lecture Notes in Computer Science, page 337-349. (2017)A Natural Language and Interactive End-to-End Querying and Reporting System., , , , and . COMAD/CODS, page 261-267. ACM, (2020)