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How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust.

, , and . Comput. Hum. Behav., 26 (5): 857-869 (2010)

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Instructional Videos for Seniors over 75: The Effects of Addressing Potential Errors in User Instructions., , and . ProComm, page 107-112. IEEE, (2018)Municipalities on the Web: User-Friendliness of Government Information on the Internet., and . EGOV, volume 4084 of Lecture Notes in Computer Science, page 174-185. Springer, (2006)Cultural Differences in Web Design on Chinese and Western Websites: A Literature Review., , and . ProComm, page 105-111. IEEE, (2022)Storytelling: The effects of corporate stories on the appreciation of organizations., , and . ProComm, page 1-8. IEEE, (2017)A Comprehensive Theoretical Framework for Personal Information-Related Behaviors on the Internet., , and . Inf. Soc., 27 (4): 220-232 (2011)When the bureaucrat promises to safeguard your online privacy: Dissecting the contents of privacy statements on Dutch municipal websites., , and . Gov. Inf. Q., 26 (4): 559-566 (2009)Reading the least read? Indicators of users' intention to consult privacy statements on municipal websites., , and . Gov. Inf. Q., 27 (3): 238-244 (2010)Combining Concurrent Think-Aloud Protocols and Eye-Tracking Observations: An Analysis of Verbalizations and Silences., , and . IEEE Trans. Prof. Communication, 55 (3): 206-220 (2012)Retrospective think-aloud method: using eye movements as an extra cue for participants' verbalizations., , and . CHI, page 1161-1170. ACM, (2011)Measuring the quality of governmental websites in a controlled versus an online setting with the 'Website Evaluation Questionnaire'., , , and . Gov. Inf. Q., 29 (3): 383-393 (2012)