Author of the publication

Deriving Trust-Supporting Design Knowledge for AI-Based Chatbots in Customer Service: A Use Case From the Automotive Industry.

, , and . J. Organ. Comput. Electron. Commer., 33 (3-4): 178-210 (October 2023)

Please choose a person to relate this publication to

To differ between persons with the same name, the academic degree and the title of an important publication will be displayed. You can also use the button next to the name to display some publications already assigned to the person.

 

Other publications of authors with the same name

Towards Understanding the Use of Information Systems in Caring Communities., , , and . AMCIS, Association for Information Systems, (2019)Disruptionspotenzial und Implikationen der Blockchain-Technologie am Fallbeispiel der Zeitarbeit - Eine Prozess- und Schwachstellenanalyse., , and . HMD Prax. der Wirtschaftsinformatik, 56 (3): 660-676 (2019)Green Computing & Sustainability - Status quo und Herausforderungen für BUIS der nächsten Generation., and . HMD Prax. Wirtsch., (2010)subsequently labeled as volume 47 number 4 by Springer.Vernetzungsplattformen im Gesundheitswesen: Eine multimethodische Kosten-Nutzen-Analyse., , , , , and . HMD Prax. Wirtsch., 59 (6): 1494-1512 (2022)Umweltbewusstsein durch audiovisuelles Content Marketing? Eine experimentelle Untersuchung zur Konsumentenbewertung nachhaltiger Smartphones., , and . Wirtschaftsinformatik, page 1523-1537. University of Siegen, Germany / AISeL, (2019)The property of being causal - The conduct of qualitative comparative analysis in information systems research., , and . Inf. Manag., 59 (3): 103619 (2022)What translates big data into business value? A meta-analysis of the impacts of business analytics on firm performance., , and . Inf. Manag., 59 (6): 103685 (2022)Analysing the impact of blockchain-technology for operations and supply chain management: An explanatory model drawn from multiple case studies., and . Int. J. Inf. Manag., (2020)Understanding E-Learning Styles in Distance Learning in Times of the Covid-19 Pandemic - Towards a Taxonomy., , , and . BIR, volume 430 of Lecture Notes in Business Information Processing, page 19-35. Springer, (2021)Konzerninterne Verrechnung von IT-Dienstleistungen., , and . Blockchain, Springer Fachmedien Wiesbaden, (2020)