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The Effects of Team Diversity in Knowledge Sourcing Scope and Individual Learning Mode: A Multi-Level Approach., and . PACIS, page 238. (2013)Using e-CRM for a unified view of the customer., and . Commun. ACM, 46 (4): 95-99 (2003)An integrative model of trust on IT outsourcing: Examining a bilateral perspective., , and . Inf. Syst. Frontiers, 10 (2): 145-163 (2008)Role of GSS on collaborative problem-based learning: a study on knowledge externalisation., , , and . Eur. J. Inf. Syst., 11 (2): 98-107 (2002)A Strategic Fit Model for IT Outsourcing Success: An Exploratory Approach.. PACIS, page 21. AISeL, (2001)Antecedents, Processes and Consequences of Web Assurance Seals: A Meta-Analysis Approach., , and . PACIS, page 199. (2015)Exploring a Causal Model for the Understanding of Outsourcing Partnership., and . HICSS, page 268. IEEE Computer Society, (2003)Understanding the Role of Technology in Service Innovation: a Comparison of Three Theoretical Perspectives., , and . PACIS, page 340. (2014)Alignment Between Service Innovation Strategy and Business Strategy and Its Effect on Firm Performance: An Empirical Investigation., , and . IEEE Trans. Engineering Management, 62 (1): 100-113 (2015)An exploratory study of teaching a case method online., , , and . IRMA Conference, page 847-849. IDEA Group Publishing, (2000)