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(Re)Negotiating Homeless Identity through Technology-Mediated Social Interaction., , and . ICIS, Association for Information Systems, (2015)Extending the Governance-Performance Model: the Impact of Governance Mechanism on Outsourcing Operations in China., , , and . PACIS, page 142. (2016)Best Practices or Improvisation in System Change? An Exploratory ST., , , , and . PACIS, page 223. (2016)Effective Use of Self-service Technology by Physically Disabled Individuals., and . ACIS, page 72. (2016)Evaluating a New Pattern Development Process for Interface Design: Application to Mental Health Services., , and . ICIS, Association for Information Systems, (2013)Unpacking the ERP investment decision: An empirical assessment of the benefits and risks., , , and . ECIS, page 2822-2833. (2009)Towards an Understanding of Valence in E-Government Services., , , , and . CoRR, (2016)Measuring IS success of e-government: A case study of the disability sector in Australia., and . ACIS, page 75. (2016)Best Practices or Improvisation in System Change? An Exploratory ST., , , , and . PACIS, page 223. (2016)Theorizing Communicative Practices within Financial Internet Discussion Sites., , and . ICIS, Association for Information Systems, (2016)