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Virtual spaces and real world places: transfer of route knowledge.

, , , and . Int. J. Hum. Comput. Stud., 45 (4): 413-428 (1996)

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Usable autonomic computing systems: The system administrators' perspective., , , and . Adv. Eng. Informatics, 19 (3): 213-221 (2005)Don't use a product's developers for icon testing., and . CHI Conference Companion, page 309-310. ACM, (1996)How Tangential Problems Limit Value Creation in IT-Based Service Systems., , , and . HICSS, page 1453-1461. IEEE Computer Society, (2015)Policy-based IT automation: the role of human judgment., , , and . CHIMIT, page 9. ACM, (2008)Design guidelines for system administration tools developed through ethnographic field studies., and . CHIMIT, page 1. ACM, (2007)Usable Autonomic Computing Systems: The Administrator's., , , and . ICAC, page 18-26. IEEE Computer Society, (2004)Scripting practices in complex systems management., , , and . CHIMIT, ACM, (2009)Policy-based Management of an E-commerce Business Simulation: An Experimental Study., , , , and . ICAC, page 33-42. IEEE Computer Society, (2006)Activity-based management of IT service delivery., , , and . CHIMIT, page 5. ACM, (2007)Virtual spaces and real world places: transfer of route knowledge., , , and . Int. J. Hum. Comput. Stud., 45 (4): 413-428 (1996)