Author of the publication

Conversational Agents to Suppress Customer Anger in Text-based Customer-support Conversations.

, , , , , and . HAI, page 114-121. ACM, (2018)

Please choose a person to relate this publication to

To differ between persons with the same name, the academic degree and the title of an important publication will be displayed. You can also use the button next to the name to display some publications already assigned to the person.

 

Other publications of authors with the same name

Can a Humanoid Robot Engage in Heartwarming Interaction Service at a Hotel?, , , , , and . HAI, page 45-53. ACM, (2018)An Estimation Framework for Passerby Engagement Interacting with Social Robots., , , , and . CoRR, (2022)Exploring the Recommendation Expressions of Multiple Robots Towards Single-Operator-Multiple-Robots Teleoperation., , , , and . HCI (3), volume 14013 of Lecture Notes in Computer Science, page 46-60. Springer, (2023)Investigating the Influence of Task-dependent and Task-independent Robot Behavior on the Impression of Robots and the User Experience., , , , and . RO-MAN, page 640-646. IEEE, (2023)Can an Empathetic Teleoperated Robot Be a Working Mate that Supports Operator's Mentality?, , , , , and . HRI, page 1059-1063. IEEE / ACM, (2022)Teleoperated Robot Acting Autonomous for Better Customer Satisfaction., , , , , , and . CHI Extended Abstracts, page 1-8. ACM, (2020)How to Enhance Social Robots' Heartwarming Interaction in Service Encounters., , and . HAI, page 297-299. ACM, (2019)Wingman-Leader Recommendation: An Empirical Study on Product Recommendation Strategy Using Two Robots., , , , , and . IEEE Robotics Autom. Lett., 9 (3): 2272-2278 (2024)Field Experiments on the Effects of Multiple-Robot Expressions for Robot Influence in Recommendation Situations., , , , and . IEEE Robotics Autom. Lett., 9 (4): 3609-3616 (2024)Decoupling Speaker-Independent Emotions for Voice Conversion Via Source-Filter Networks., , , , , and . CoRR, (2021)