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Generalization of parse trees for iterative taxonomy learning.. Inf. Sci., (2016)Concept-based learning of human behavior for customer relationship management., и . Inf. Sci., 181 (10): 2016-2035 (2011)Deductive and Inductive Reasoning for Processing the Claims of Unsatisfied Customers., и . IEA/AIE, том 2718 из Lecture Notes in Computer Science, стр. 21-30. Springer, (2003)Mining the attitudes of conflicting human agents., и . Computational Intelligence, стр. 31-36. IASTED/ACTA Press, (2006)Learning Adversarial Reasoning Patterns in Customer Complaints., и . Applied Adversarial Reasoning and Risk Modeling, том WS-11-06 из AAAI Workshops, AAAI, (2011)Learning Ontologies from the Web for Microtext Processing., , и . Analyzing Microtext, том WS-11-05 из AAAI Workshops, AAAI, (2011)Assessing plausibility of explanation and meta-explanation in inter-human conflicts., , и . Eng. Appl. Artif. Intell., 24 (8): 1472-1486 (2011)Machine learning of syntactic parse trees for search and classification of text.. Eng. Appl. Artif. Intell., 26 (3): 1072-1091 (2013)Artificial Intelligence for Customer Relationship Management - Keeping Customers Informed. Human-Computer Interaction Series Springer, (2020)Handling Representation Changes by Autistic Reasoning.. AAAI Fall Symposium: Computational Approaches to Representation Change during Learning and Development, том FS-07-03 из AAAI Technical Report, стр. 9-16. AAAI Press, (2007)