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Agreeing on and Controlling Service Levels in Service-oriented Architectures.

, , , and . CLOSER, page 267-270. SciTePress, (2012)

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Agreeing on and Controlling Business Service Levels in Service-Oriented Architectures, , , and . International Transactions on Systems Science and Applications, Vol. 7 (No. 3/4): 173--178 (December 2011)