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Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks.

, , , and . Expert Syst. Appl., 34 (1): 665-672 (2008)

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CBR Model for the Intelligent Management of Customer Support Centers., , , , , , and . IDEAL, volume 4224 of Lecture Notes in Computer Science, page 663-670. Springer, (2006)Multi-domain case-based module for customer support., , , , , , and . Expert Syst. Appl., 36 (3): 6866-6873 (2009)Distributed Ledger and Robust Consensus for Agreements., , and . AT, volume 11327 of Lecture Notes in Computer Science, page 91-99. Springer, (2018)Consensus in Smart Grids for Decentralized Energy Management., , and . PAAMS (Workshops), volume 430 of Communications in Computer and Information Science, page 250-261. Springer, (2014)Towards building Agreement Spaces using consensus networks., , and . AI Commun., 29 (1): 17-30 (2016)A Team Formation Tool for Educational Environments., , , , and . PAAMS (Special Sessions), volume 293 of Advances in Intelligent Systems and Computing, page 173-181. Springer, (2014)Assigning discounts in a marketing campaign by using reinforcement learning and neural networks., , , , , and . Expert Syst. Appl., 36 (4): 8022-8031 (2009)Decentralized Group Analytical Hierarchical Process on Multilayer Networks by Consensus., , and . PAAMS, volume 9662 of Lecture Notes in Computer Science, page 183-194. Springer, (2016)Consensus for Collaborative Creation of Risk Maps for COVID-19., , and . TAILOR, volume 12641 of Lecture Notes in Computer Science, page 32-48. Springer, (2020)L-RCM: a method to detect connected components in undirected graphs by using the Laplacian matrix and the RCM algorithm, , , and . CoRR, (2012)