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Soziotechnisches Prozessdesign am Beispiel koordinierter Dienstleistungen in einem Wohnquartier.

, и . GI-Jahrestagung, том P-220 из LNI, стр. 1660-1674. GI, (2013)

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Meta-knowledge - a success factor for computer-supported organizational learning in companies, , и . Special issue: Training issues for successful ICT innovation in companies of Educational Technology & Society, 6 (1): 9-13 (2003)Flexible Präsentation von Prozessmodellen. Design von Informationswelten. Proceedings Software-Ergonomie 99 (Walldorf/Baden, Germany, March 1999), стр. 123-136. Stuttgart, Teubner, (1999)Semantically Integrating Heterogeneous Content: Applying Social Tagging as a Knowledge Management Tool for Process Model Development and Usage, и . Proceedings of I-KNOW ’07; Graz, Austria, September 5-7, 2007, стр. 16-24. Graz (Austria)., IKNOW 2007, (2007)The Relevance of Showcases for the Participative Improvement of Business Processes and Workflow-Management, и . PDC 98 Proceedings of the Participatory Design Conference., стр. 117 - 127. Seattle, WA USA, (12-14 November 1998 1998)Workflow Management Systems: Ensuring organizational Flexibility by Possibilities of Adaption and Negotiation. COOCS´95. Conference on Organizational Computing Systems. August 13-16, 1995. Milpitas, California., стр. 83 - 95. New York, ACM Press, (1995)Möglichkeiten und Grenzen selbstbestimmter Kooperation in vernetzten Systemen. Informatik Forum, 3 (2): 61-63 (1989)Erfolgsfaktoren bei der Einführung von Wissensmanagementsystemen in der Praxis, , и . Informatikspektrum, 25 (3): 210-214 (2002)Socio-technical Appropriation of Web2.0 for continuing learning on the job. CSCW 2008 – Workshop: „What to expect from Enterprise 3.0, (2008)KontextNavigator und ExperKnowledge. Zwei Wege zur Unterstützung des Prozesswissens in Unternehmen, , , и . Onlineproceedings KnowTech 2001 „Knowledge Engineering & Management“ Dresden, 1.-3. November 2001, (2001)Die Verformung von Kommunikationsstrukturen durch ISDN, , и . Schöne neue Computerwelt, VAS in der Elefanten Press, Berlin, (1988)