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Beyond current user research: designing methods for new users, technologies, and design processes.

, , , , and . CHI Extended Abstracts, page 2865-2868. ACM, (2007)

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Current issues in assessing and improving documentation usability., and . CHI Conference Companion, page 329. ACM, (1994)Methods for early usability design., , , and . CHI Conference Companion, page 363-364. ACM, (1994)Current issues in assessing and improving information usability: (invited SIG of the UX community)., and . CHI Extended Abstracts, page 1157-1160. ACM, (2012)Corporate strategy and usability research: a new partnership., , and . CHI Conference Companion, page 428. ACM, (1996)Does think aloud work?: how do we know?, , , , , , and . CHI Extended Abstracts, page 45-48. ACM, (2006)Current issues in assessing and improving documentation usability., and . CHI Conference Companion, page 323. ACM, (1996)Tools and trade-offs: making wise choices for user-centered design., , , and . CHI 95 Conference Companion, page 367-368. ACM, (1995)Current issues in assessing and improving information usability., and . CHI Extended Abstracts, page 868-869. ACM, (2003)The validity of the stimulated retrospective think-aloud method as measured by eye tracking., , , and . CHI, page 1253-1262. ACM, (2006)Current issues in assessing and improving information usability., and . CHI Extended Abstracts, page 2403-2406. ACM, (2008)