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Education on Service Science Management and Engineering: A Comparative Analysis.

, , , , , and . IESS, volume 201 of Lecture Notes in Business Information Processing, page 264-277. Springer, (2015)

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Education on Service Science Management and Engineering: A Comparative Analysis., , , , , and . IESS, volume 201 of Lecture Notes in Business Information Processing, page 264-277. Springer, (2015)Correction: Towards a lightweight framework for service management evaluation in SMEs., , , , and . Inf. Syst. E Bus. Manag., 21 (3): 795-796 (September 2023)