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Systemic Service Design: Aligning Value and Implementation.

, , , , and . IESS, volume 53 of Lecture Notes in Business Information Processing, page 150-164. Springer, (2010)

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A Modeling Framework for Analyzing the Viability of Service Systems., , and . IJSSMET, 2 (3): 51-64 (2011)Respecting the Deal: Economically Sustainable Management of Open Innovation Among Co-Opeting Companies., , , and . Int. J. E Serv. Mob. Appl., 4 (1): 23-41 (2012)Aligning Value and Implementation in Service Design: A Systemic Approach., , , , and . IJSSMET, 3 (1): 19-36 (2012)Modeling Value Creation and Capture in Service Systems., , , and . IESS, volume 103 of Lecture Notes in Business Information Processing, page 155-169. Springer, (2012)Systemic Service Design: Aligning Value and Implementation., , , , and . IESS, volume 53 of Lecture Notes in Business Information Processing, page 150-164. Springer, (2010)Designing Value-Oriented Service Systems by Value Map., , , , and . BMSD, volume 173 of Lecture Notes in Business Information Processing, page 150-173. Springer, (2013)A Framework for Modeling Value in Service-Oriented Business Models - Conceptualizations and Graphical Representation., , , , and . BMSD, volume 142 of Lecture Notes in Business Information Processing, page 125-147. Springer, (2012)On Viable Service Systems: Developing a Modeling Framework for Analysis of Viability in Service Systems., , and . IESS, volume 82 of Lecture Notes in Business Information Processing, page 30-41. Springer, (2011)The integration of an RE method and AHP: A pilot study in a large Swiss bank., , , and . RE, page 308-313. IEEE Computer Society, (2013)