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On the roles of policies in computer systems management., , , and . Int. J. Hum. Comput. Stud., 69 (6): 351-361 (2011)Distributed Cognition and Joint Activity in Computer System Administration., , and . Theory in CSCW, Springer, (2008)Desktop Experiment Management., , , , , and . IEEE Data Eng. Bull., 16 (1): 19-23 (1993)Design and industrial evaluation of a tool supporting semi-automated website testing., , , and . Softw. Test. Verification Reliab., 24 (1): 61-82 (2014)On the Stability of Online Language Features: How Much Text do you Need to know a Person?. CoRR, (2015)Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery., , , and . HCI (4), volume 5613 of Lecture Notes in Computer Science, page 504-513. Springer, (2009)Activity-based management of IT service delivery., , , and . CHIMIT, page 5. ACM, (2007)CoScripter: automating & sharing how-to knowledge in the enterprise., , , and . CHI, page 1719-1728. ACM, (2008)OPOSSUM: Desk-Top Schema Management through Customizable Visualization., , and . VLDB, page 527-538. Morgan Kaufmann, (1995)System U: automatically deriving personality traits from social media for people recommendation., , , , , , , , , and 3 other author(s). RecSys, page 373-374. ACM, (2014)