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Problems and challenges in patient information retrieval: a descriptive study., , , and . AMIA, AMIA, (2001)Positive attitudes and failed queries: an exploration of the conundrums of consumer health information retrieval., , , , , and . Int. J. Medical Informatics, 73 (1): 45-55 (2004)Deploying CogTool: integrating quantitative usability assessment into real-world software development., , and . ICSE, page 691-700. ACM, (2011)Patient and Clinician Vocabulary: How Different Are They?, , , and . MedInfo, volume 84 of Studies in Health Technology and Informatics, page 399-403. IOS Press, (2001)A Technique to Improve the Spelling Suggestion Rank in Medical Queries., , and . AMIA, AMIA, (2003)Relationships among Different Subjective Measurements of Consumer Health Information Retrieval Performance., , , and . MedInfo, volume 107 of Studies in Health Technology and Informatics, page 1328-1332. IOS Press, (2004)Grounded Theory Method in Human-Computer Interaction and Computer-Supported Cooperative Work, and . The Human Computer Interaction Handbook, chapter 44, CRC Press, Boca Raton, FL, 3 edition, (2012)Senior CHI - the CHI 99 development consortium., , and . ACM SIGCHI Bull., 31 (4): 37-42 (1999)Design and adoption of social collaboration software within businesses., , , , and . CHI Extended Abstracts, page 2759-2762. ACM, (2009)HealthAware: A Consumer Health Information Destination Which Links to a Health Care Delivery Network., , , , , , , , and . AMIA, AMIA, (1999)