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Crossing the Chasm in Software Process Improvement., , and . Business Agility and Information Technology Diffusion, volume 180 of IFIP, page 111-128. Springer, (2005)Measuring Process Innovations and Improvements., , , and . Organizational Dynamics of Technology-Based Innovation, volume 235 of IFIP, page 197-216. Springer, (2007)Agile improvement practices in software organizations., , and . Eur. J. Inf. Syst., 15 (2): 169-182 (2006)