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Component-based performance modeling of a storage area network., , , , and . WSC, page 2417-2426. IEEE Computer Society, (2005)What You See And Do Is What You Get: A Human-Centric Design Approach to Human-Centric Process., , , , , , and . Business Process Management Workshops, volume 66 of Lecture Notes in Business Information Processing, page 49-60. Springer, (2010)Business objective based resource management., , , , , and . WWW (Alternate Track Papers & Posters), page 236-237. ACM, (2004)A Methodological Framework for Business-Oriented Modeling of IT Infrastructure., , , , , and . WSC, page 474-482. IEEE Computer Society, (2004)Autonomic Self-Optimization According to Business Objectives., , , , , and . ICAC, page 206-213. IEEE Computer Society, (2004)