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Designing Non-Verbal Expressions for Appearance-Constrained Robots.. Graduate University for Advanced Studies, Japan, (2019)Can an Empathetic Teleoperated Robot Be a Working Mate that Supports Operator's Mentality?, , , , , and . HRI, page 1059-1063. IEEE / ACM, (2022)Teleoperated Robot Acting Autonomous for Better Customer Satisfaction., , , , , , and . CHI Extended Abstracts, page 1-8. ACM, (2020)Costume vs. Wizard of Oz vs. Telepresence: How Social Presence Forms of Tele-operated Robots Influence Customer Behavior., , , , and . HRI, page 521-529. IEEE / ACM, (2022)Service Robots in a Bakery Shop: A Field Study., , , , and . IROS, page 134-140. IEEE, (2022)Exploring Possibilities of Social Robot's Interactive Services in the Case of a Hotel Room., , , , , and . RO-MAN, page 925-930. IEEE, (2021)Exploring Mediation Effect of Mental Alertness for Expressive Lights: Preliminary Results of LED Light Animations on Intention to Buy Hedonic Products and Choose between Healthy and Unhealthy Food., and . HAI, page 487-489. ACM, (2017)Local vs. Avatar Robot: Performance and Perceived Workload of Service Encounters in Public Space., , , , and . Frontiers Robotics AI, (2021)Influence of collaborative customer service by service robots and clerks in bakery stores., , , , and . CoRR, (2022)Instructive Interaction for Redirection of Customer Attention from Robot to Service., , , , and . RO-MAN, page 598-602. IEEE, (2022)