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The EFX Editing and Effects Environment., , , , , , and . IEEE Multim., 3 (1): 15-29 (1996)Summarizing technical support documents for search: Expert and user studies., , , , and . IBM Syst. J., 43 (3): 564-586 (2004)Personalizing the user experience on ibm.com., , , , and . IBM Syst. J., 42 (4): 686-701 (2003)Multiple multimodal mentors: delivering computer-based instruction via specialized anthropomorphic advisors., , and . Behav. Inf. Technol., 14 (2): 69-79 (1995)Raison d'Etre: capturing design history and rationale in mutimedia narratives., , , , and . CHI Conference Companion, page 213. ACM, (1994)Student Modeling for Language Tutors., and . AIED, volume 125 of Frontiers in Artificial Intelligence and Applications, page 997. IOS Press, (2005)User Attitudes Regarding a User-Adaptive eCommerce Web Site, , , , and . User Modeling and User-Adapted Interaction, 13 (4): 373--396 (Nov 1, 2003)"THAT's What I Was Looking For": Comparing User-Rated Relevance with Search Engine Rankings., , , and . INTERACT, volume 3585 of Lecture Notes in Computer Science, page 117-129. Springer, (2005)Evaluating a multimedia history system as support for collaborative design., , , and . INTERACT, page 346-353. Chapman & Hall, (1995)Guest Editor's Introduction: Object-Oriented Programming in AI., , , and . IEEE Expert, 5 (6): 6-7 (1990)