The ultimate guide to chatbot analytics. Find out what bot metrics and KPIs you should measure and discover easy ways to optimize your chatbot performance.
Perplexity is a useful metric to evaluate models in Natural Language Processing (NLP). This article will cover the two ways in which it is normally defined and the intuitions behind them. A language…
This quote from Charity Majors is probably the best summary of the current state of observability in the tech industry - a total, mass confusion. Everyone is confused. What is a trace? What is a span? Is log line a span? Do I need traces if I have logs? Why I need traces if I have great metrics?
G. Schröder, M. Thiele, and W. Lehner. Proceedings of the Workshop on User-Centric Evaluation of Recommender Systems and Their Interfaces, page 78--85. Chicago, USA, CEUR-WS, (October 2011)