%0 Journal Article %1 Klassen2009 %A Klassen, Kenneth J. %A Yoogalingam, Reena %D 2009 %J Production and Operations Management %K 2 2007,of 2008,simulation accepted,after care face health improve increasing optimization,to pressure,received,september quality,utpatient revisions,appointment scheduling,history,may service service,outpatient services,providers the their %N 4 %P 447--458 %R 10.1111/j.1937-5956.2009.01021.x %T Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach %U http://doi.wiley.com/10.1111/j.1937-5956.2009.01021.x %V 18

@article{Klassen2009, added-at = {2012-02-27T06:11:36.000+0100}, author = {Klassen, Kenneth J. and Yoogalingam, Reena}, biburl = {https://www.bibsonomy.org/bibtex/29df6ee68b4198db7e63bee04c96178f9/kamil205}, doi = {10.1111/j.1937-5956.2009.01021.x}, file = {:Users/Miguel/Dropbox/Escola/Artigos/Klassen, Yoogalingam\_2009\_Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach.pdf:pdf}, interhash = {11a4365528e340077fb208a17a5a036c}, intrahash = {9df6ee68b4198db7e63bee04c96178f9}, issn = {10591478}, journal = {Production and Operations Management}, keywords = {2 2007,of 2008,simulation accepted,after care face health improve increasing optimization,to pressure,received,september quality,utpatient revisions,appointment scheduling,history,may service service,outpatient services,providers the their}, month = jul, number = 4, pages = {447--458}, timestamp = {2012-02-27T06:11:57.000+0100}, title = {{Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach}}, url = {http://doi.wiley.com/10.1111/j.1937-5956.2009.01021.x}, volume = 18, year = 2009 }