We present two help facilities aimed at addressing the challenges faced by users new to a software. Software documentation
should ideally familiarise with the overall functionality, navigate through the concrete workflows, and opportunities for customisation. Large degrees of freedom in the use and vast basic scopes, however, often make it infeasible to convey this information
upfront. Rather, it needs to be broken into helpful bits and pieces which are delivered at appropriate times. In order to address
this challenge, we have designed two concrete help facilities, i.e. tooltips and tips-of-the-day, to feature crowdsourced information. In this paper, we present the results of a formative study to implement early proofs-of-concept for the open-source game
authoring platform Godot. To support further research, we have made the code base publicly available on GitHub.
%0 Conference Paper
%1 10.2312:imet.20231252
%A Babu, Sooraj K.
%A Brandner, Tobias
%A Truman, Samuel
%A Mammen, Sebastian von
%B International Conference on Interactive Media, Smart Systems and Emerging Technologies (IMET)
%D 2023
%E Pelechano, Nuria
%E Liarokapis, Fotis
%E Rohmer, Damien
%E Asadipour, Ali
%I The Eurographics Association
%K myown
%R 10.2312/imet.20231252
%T Investigating Crowdsourced Help Facilities for Enhancing User Guidance
%U https://diglib.eg.org/handle/10.2312/imet20231252
%X We present two help facilities aimed at addressing the challenges faced by users new to a software. Software documentation
should ideally familiarise with the overall functionality, navigate through the concrete workflows, and opportunities for customisation. Large degrees of freedom in the use and vast basic scopes, however, often make it infeasible to convey this information
upfront. Rather, it needs to be broken into helpful bits and pieces which are delivered at appropriate times. In order to address
this challenge, we have designed two concrete help facilities, i.e. tooltips and tips-of-the-day, to feature crowdsourced information. In this paper, we present the results of a formative study to implement early proofs-of-concept for the open-source game
authoring platform Godot. To support further research, we have made the code base publicly available on GitHub.
%@ 978-3-03868-233-2
@inproceedings{10.2312:imet.20231252,
abstract = {We present two help facilities aimed at addressing the challenges faced by users new to a software. Software documentation
should ideally familiarise with the overall functionality, navigate through the concrete workflows, and opportunities for customisation. Large degrees of freedom in the use and vast basic scopes, however, often make it infeasible to convey this information
upfront. Rather, it needs to be broken into helpful bits and pieces which are delivered at appropriate times. In order to address
this challenge, we have designed two concrete help facilities, i.e. tooltips and tips-of-the-day, to feature crowdsourced information. In this paper, we present the results of a formative study to implement early proofs-of-concept for the open-source game
authoring platform Godot. To support further research, we have made the code base publicly available on GitHub.},
added-at = {2023-10-06T10:27:17.000+0200},
author = {Babu, Sooraj K. and Brandner, Tobias and Truman, Samuel and Mammen, Sebastian von},
biburl = {https://www.bibsonomy.org/bibtex/2bc579b408a7c3fabd3da0fac753cf3df/hci-uwb},
booktitle = {International Conference on Interactive Media, Smart Systems and Emerging Technologies (IMET)},
doi = {10.2312/imet.20231252},
editor = {Pelechano, Nuria and Liarokapis, Fotis and Rohmer, Damien and Asadipour, Ali},
interhash = {2d455610167f85156ad38639aeb0b88e},
intrahash = {bc579b408a7c3fabd3da0fac753cf3df},
isbn = {978-3-03868-233-2},
keywords = {myown},
publisher = {The Eurographics Association},
timestamp = {2023-10-06T10:33:17.000+0200},
title = {Investigating Crowdsourced Help Facilities for Enhancing User Guidance},
url = {https://diglib.eg.org/handle/10.2312/imet20231252},
venue = {Universitat Politecnica de Catalunya, Barcelona.},
year = 2023
}