Abstract
mHealth applications have shown promise in supporting the delivery of health services in peoples’ daily
life. Recently, the Ministry of Health in the Kingdom of Saudi Arabia (MOH) has launched several mHealth
applications to develop work mechanisms. Our study aimed to identify and understand the design of
mHealth apps by classifying their persuasive features using the Persuasive Systems Design (PSD) model
and expert evaluation method. This paper presents the distinct persuasive features applied in recent
applications launched by MOH for public users called “Sehha & Mawid” Apps. The results revealed the
extensive use of persuasive features; particularly features related to credibility support, dialogue support
and primary task support respectively. The implementation and design of social support features were
found to be poor; this could be due to the nature of the apps or lack of knowledge from the developers’
perspectives. The findings suggest some features that may improve the persuasion for the evaluated apps.
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