Article,

Leveraging e-R&D processes: a knowledge-based view

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Technovation, 23 (12): 905-915 (2003/12)

Abstract

There is a growing application of Internet-driven networking tools to improve organizations and teams’ value-creating activities. This is particularly true with regard to applying the technology to the conduct of industrial research and new product development processes, or e-R&D. Notwithstanding, there is scant scientific research to assess how R&D teams are leveraging the Internet in their innovation activities, if their efforts are efficient and effective, and how they could do better. This paper considers the following interrelated research questions: (1) How can Internet-leveraged networks contribute to R&D project management, (2) Where are these networks applied in the R&D process, and (3) What are the likely manifestations of such networks? It develops a framework for understanding and testing these issues, based on a knowledge-based view of the firm, to examine internal, external, and memory-related knowledge flows. Then, a three-dimensional template of e-R&D networks is developed that overlays each of these three flows, based on Internet attributes, R&D process stages, and major R&D outcomes. Research hypotheses are offered, and directions for future inquiries are discussed.

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