Jakob Nielsen's 10 general principles for user interface design. They are called "heuristics" because they are more in the nature of rules of thumb than specific usability guidelines.
"This reports role is to summarise the challenges facing the discipline, and conclude with a number of recommendations applicable to both strategy and ultimately the tactics of media content analysis. "
J. Turian, L. Ratinov, и Y. Bengio. Proceedings of the 48th Annual Meeting of the Association for Computational Linguistics, стр. 384--394. Stroudsburg, PA, USA, Association for Computational Linguistics, (2010)
N. Dahlbäck, A. Jönsson, и L. Ahrenberg. IUI '93: Proceedings of the 1st international conference on Intelligent user interfaces, стр. 193--200. New York, NY, USA, ACM, (1993)