The experiences of the services show that improvement in adult social care is possible. The 9 case studies highlight some clear actions that other providers can use to help them learn and improve.
CNWL has developed a Quality Improvement (QI) Programme and a dedicated website and Twitter feed to share the latest information on the initiative with staff, service users, carers and anyone else interested in quality improvement.
NELFT's HQ at CEME houses over 70 agile workspaces, six training rooms, seven meeting rooms and the boardroom. Our executive directors and leadership teams have also embraced agile working. They no longer have their own offices and utilise the open plan workplaces, meeting pods and shared facilities. The building was first used by NELFT staff in November 2016 and officially opened by Roy Lilley and the Mayors of our four London boroughs in February 2017.
This reluctance to discuss the negative aspects of healthcare, or ill-health in general, make it difficult to have an honest conversation about choice; one in which we talk about both the risks and benefits of each option available.
The draft guideline advises local businesses, community services and prisons on the support people considering suicide need. It says physical barriers like fences and netting in problem areas may be enough to make people reconsider their intentions. Using CCTV could also allow staff to monitor when people may need help.
Acute wards for adults of working age and psychiatric intensive care units (PICUs) at West London Mental Health NHS Trust have made good progress in some key areas. The trust had undertaken considerable work to better manage patient flow. This had resolved the issue of patients receiving care on one ward while sleeping on another ward.
The Open Days, which will be held quarterly, offer the opportunity to hear about the [Virginia Mason] work, our journey and our own learning in developing our Transforming Care Production System.
During the day the people present got the opportunity to hear from the teams on the genba about the improvement work going on across the Trust and also got the opportunity to attend our Friday Report Out.
This review provides the conceptual framework needed to select potentially appropriate characteristics of healthcare outputs to be included in a measure of NHS output.
‘The Problem with…’ series covers controversial topics related to efforts to improve healthcare quality, including widely recommended, but deceptively difficult strategies for improvement and pervasive problems that seem to resist solution.. To read the full article, log in using your NHS OpenAthens details.
The guidelines provide recommendations on how to increase uptake of the free flu vaccination among those who are eligible.
The recommendations encourage employers of health and social care staff to use a multicomponent approach, including providing information about the effectiveness and safety of the flu vaccine, training peers to vaccinate their co-workers and assigning dedicated staff to increase awareness and uptake.
- Quick access to the Royal Marsden online via the library website homepage: library.sssft.nhs.uk
- Sign-in using your Open Athens username and password (if you don't yet have an Open Athens account, register at: openathens.nice.org.uk)
- Do a quick keyword search of all procedures
- Browse all chapters, clinical procedures and illustrations
- View custom MPFT procedures including: infection control skin preparation, medicines management.
Wast Hills House is an independent hospital providing assessment, treatment and care to people with a complex learning disability and autism. Wast Hills House is owned by Oakview Estates Limited, trading as The Danshell Group.
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on our website: read the report.
The Care Quality Commission (CQC) has rated Oxford Health NHS Foundation Trust ‘good’ in four out of five quality measurements – caring, responsive, well-led, effective and ‘requiring improvement’ for safe.
This guideline covers how to increase uptake of the free flu vaccination among people who are eligible. It describes ways to increase awareness and how to use all opportunities in primary and secondary care to identify people who should be encouraged to have the vaccination.
Open access. Although widely recommended as an effective approach to quality improvement (QI), the Plan–Do–Study–Act (PDSA) cycle method can be challenging to use, and low fidelity of published accounts of the method has been reported. There is little evidence on the fidelity of PDSA cycles used by front-line teams, nor how to support and improve the method’s use. Data collected from 39 front-line improvement teams provided an opportunity to retrospectively investigate PDSA cycle use and how strategies were modified to help improve this over time.
Free access. Over the past decade, quality improvement (QI) has gone from a secret skill expected only among trained staff in the quality office to a core competency for all health professionals.1–3 This expectation has generated new curricula which have introduced QI to a new generation of learners, but has also created some challenges for health professions educators.4–7 Identifying knowledgeable teachers, defining core content and securing time in the curriculum represent recurring issues, while emerging discussions now centre on how best to evaluate educational efforts in QI. It is here that we find ourselves at an impasse.
The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care, as new research* shows that almost 7 million people in England who have accessed health or social care services, in the last five years have had concerns about their care, but never raised them**. Of these, over half (58%) expressed regret about not doing so.
The Procurement team, based at Shrewsbury Business Park, is a finalist in the Financial or Procurement Initiative of the Year category of the Health Service Journal’s Value Awards 2019, which recognise excellent use of resources and also seek out examples of demonstrable improvement in outcomes.
They have been nominated for their ‘Lean Methodology Journey’ – which saw them making savings of £1.8million in the 2017/18 financial year. The overall winner will be announced in May.
West London NHS Trust has been rated Good overall by the Care Quality Commission.
The trust, which was formerly known as West London Mental Health Trust, was rated Outstanding for being caring, Good for being effective, responsive and well-led, and Requires Improvement for being safe, during the inspection which took place on dates between August and October 2018.
West London NHS Trust provides mental health and an increasing range of community healthcare services in west London and Berkshire.