paper is concerned with proposing a model for software experience knowledge. our model aims to strike a delicate balance between explicit and tacit knowledge
In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents ...
P. Trkman, and K. Desouza. The Journal of Strategic Information Systems, 21 (1):
1-17(2012)Knowledge, Competitive Advantage, Trust, and Risk blog post.