Five years ago, around Christmas 2012, I wrote an article about Cynefin, the sensemaking framework. I focused it on software development, because that was the main industry I worked in, and particularly focused on using it to work out which of our requirements were complex, so that we could embrace uncertainty and risk, and avoid…
If an organization really wants to empower its users, it needs a way to provide maximum power to the user with both safety and security. APIs allow you to design a solution that's not simply the average of these extremes, but rather provides 90% of the power with 99% of the security.