Used the Balanced Scorecard model to develop an outline of the nurse ward manager role. This can help measure performance and provide a framework for managers to improve their skills. To read the full article, choose Open Athens “Institutional Login” and search for “Midlands Partnership”.
'Nurses who feel that they are treated fairly by their managers tend to have positive attitudes towards work, colleagues and management.' To read the full article, choose Open Athens “Institutional Login” and search for “Midlands Partnership”.
Looks at the importance of effective communication both in leadership and patient care. Covers different forms of communication and some practical ways to improve team members' communication skills.
Looks at what makes a bad boss; how to start constructive conversations and where to get help and support. To read the full article, choose Open Athens “Institutional Login” and search for “Midlands Partnership”.
Knowing how to build a strong business case is a valuable skill for nurses in any band or setting as it means you can demonstrate the value of your work or proposed projects. With NHS funding severely stretched, organisational leaders are continually making difficult decisions about where to invest and where to cut back. To read the full article, choose Open Athens “Institutional Login” and search for “Midlands Partnership”.
"Conclusion: Healthcare organisations must develop leaders who will foster a supportive and just culture that will enhance nurses’ practice with regards to reporting patient safety incidents."
This synthesis highlights the need to retain, as well as recruit staff. A whole system approach is needed for retention. The review emphasises the need to start with organisational culture and use strategies that recognise:
How workload and quality of care are linked
The need to invest in training and development
The importance of staff autonomy through involvement in how quality care is articulated and practised (often forgotten).
This report contains a recommendation to create a clear view on the expectations of line managers in the service in relation to people management and the implications for provision of people services.
As well as deepening your understanding and knowledge of leadership in the health and care system, this course will also help you develop your own practice of kind and compassionate leadership.
You’ll hear from leaders and experts from across the health and care system and explore some practical ways that you can both develop a compassionate mindset and cultivate kindness and compassion in your relationships with others.
3 week course, 6 hours study time, free unless you want a certificate