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Government policies on the use of social media: legislating for change.

, , and . DG.O, page 131-140. Digital Government Research Center, (2011)

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Social Network Analysis in HCI., and . Ways of Knowing in HCI, Springer, (2014)Overhearing the crowd: an empirical examination of conversation reuse in a technical support community.. C&T, page 155-164. ACM, (2009)Virtual provider pessimism: analysing instant messaging reference encounters with the pair perception comparison method., , , and . Inf. Res., (2009)Calculating error rates for filtering software., , and . Commun. ACM, 47 (9): 67-71 (2004)The impact of polices on government social media usage: Issues, challenges, and recommendations., , and . Gov. Inf. Q., 29 (1): 30-40 (2012)Computing research in the academy: insights from theses and dissertations., , and . Scientometrics, 114 (1): 135-158 (2018)Alternate Reality Games: Platforms for Collaborative Learning., , , , , , and . ICLS, International Society of the Learning Sciences, (2012)Design tactics for authentic interactive fiction: insights from alternate reality game designers., , , , , and . CHI, page 947-950. ACM, (2014)Analyzing Enterprise Social Media Networks., , and . CSE (4), page 705-710. IEEE Computer Society, (2009)Visually Exploring Social Participation in Encyclopedia of Life., , , , , , , , and . SocialInformatics, page 149-156. IEEE Computer Society, (2012)