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Enterprise mashups and Web 2.0 for management., and . NOMS, IEEE, (2008)BlueWall: Software defined network management in hybrid enterprise cloud environments., , and . IM, page 686-700. IEEE, (2017)Clustered subset selection and its applications on it service metrics., , and . CIKM, page 599-608. ACM, (2008)Management of enterprise web applications: problems, approaches, solutions., and . Integrated Network Management, page 791. IEEE, (2005)Two Heads Better Than One: Metric+Active Learning and its Applications for IT Service Classification., , , and . ICDM, page 1022-1027. IEEE Computer Society, (2009)Latent association analysis of document pairs., , , , , , and . KDD, page 1415-1423. ACM, (2012)Elements of system design optimization in service quality management., , and . NOMS, page 48-55. IEEE, (2010)Measuring enterprise network usage pattern & deploying passive optical LANs., , , , , , and . IM, page 890-893. IEEE, (2015)Content-Aware Resolution Sequence Mining for Ticket Routing., , , , and . BPM, volume 6336 of Lecture Notes in Computer Science, page 243-259. Springer, (2010)The Origin and Evolution of Open Programmable Networks and SDN., , , , and . IEEE Commun. Surv. Tutorials, 23 (3): 1956-1971 (2021)