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Opening the black box: Developing strategies to use social media in government.

, , and . Gov. Inf. Q., 33 (4): 693-704 (2016)

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Understanding risks, benefits, and strategic alternatives of social media applications in the public sector., , and . Gov. Inf. Q., 29 (4): 504-511 (2012)Improving the assessment of digital services in government websites: Evidence from the Mexican State government portals ranking., , , , , and . Gov. Inf. Q., 39 (1): 101589 (2022)Examining trust as key drivers in smart disclosure for sustainable consumption: the case of I-choose., , , , and . DG.O, page 137-146. ACM, (2014)Best Practices in the Management of IT Outsourcing in the Public Sector., , , , and . DG.O, page 596-597. ACM, (2017)Social media in the public sector: perceived benefits, costs and strategic alternatives., , and . DG.O, page 198-203. Digital Government Research Center, (2011)Public Value Creation through Digital Service Delivery from a Citizens' Perspective., , , , , and . DG.O, page 272-279. ACM, (2019)The Role of Social Media Sites on Social Movements against Policy Changes., , , , , , and . DG.O, page 588-589. ACM, (2017)Strengthening institutional-based trust for sustainable consumption: Lessons for smart disclosure., , , , and . Gov. Inf. Q., 33 (3): 552-561 (2016)Full Information Product Pricing: An Information Strategy for Harnessing Consumer Choice to Create a More Sustainable World., , , , , , , , , and 1 other author(s). Commun. Assoc. Inf. Syst., (2014)Information architectures and governance structures to support smart disclosure: a convention-based view., , , , , , , , and . DG.O, page 289-290. ACM, (2013)