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Industrielle Dienstleistungen 4.0, , and . essentials Springer Vieweg, Wiesbaden, (2016)Exploring the Shadows: IT Governance Approaches to User-Driven Innovation., , , and . ECIS, page 222. (2012)Zur Rolle der Informatik in der Digitalisierung, , and . (2017)Managing costs and performance of IT in business groups: Towards a performance measurement model for global insurance business groups., , , and . AMCIS, Association for Information Systems, (2012)Einsatz intelligenter Softwareagenten im elektronischen Handel., and . HMD Prax. Wirtsch., (1998)User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering., , , , , , , , , and 4 other author(s). Bus. Inf. Syst. Eng., 6 (1): 55-61 (2014)Product Lifecycle Management im Konzernumfeld - Herausforderungen, Lösungsansätze und Handlungsempfehlungen., , , , and . HMD Prax. der Wirtschaftsinformatik, 55 (1): 133-150 (2018)Management von Künstlicher Intelligenz in Unternehmen., , and . HMD Prax. der Wirtschaftsinformatik, 57 (1): 4-20 (2020)Informationssysteme und Daten im digitalen Zeitalter, and . Einführung in die Wirtschaftsinformaik. Bd. 1: Verstehen des digitalen Zeitalters, Springer Gabler, Berlin, (2015)ITIL als Common-Practice-Referenzmodell für das IT-Service-Management - Formale Beurteilung und Implikationen für die Praxis., , and . Wirtschaftsinf., 46 (5): 382-389 (2004)