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Industrielle Dienstleistungen 4.0, , and . essentials Springer Vieweg, Wiesbaden, (2016)The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing., , , and . AMCIS, Association for Information Systems, (2013)Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry., , , , and . AMCIS, Association for Information Systems, (2013)The Generative Capacity of Digital Artifacts: A Mapping of the Field., , and . PACIS, page 231. (2015)Zur Rolle der Informatik in der Digitalisierung, , and . (2017)Managing costs and performance of IT in business groups: Towards a performance measurement model for global insurance business groups., , , and . AMCIS, Association for Information Systems, (2012)User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering., , , , , , , , , and 4 other author(s). Bus. Inf. Syst. Eng., 6 (1): 55-61 (2014)Einsatz intelligenter Softwareagenten im elektronischen Handel., and . HMD Prax. Wirtsch., (1998)The Impact of Digitalization on the IT Department., , , , , , and . Business & Information Systems Engineering, 61 (1): 123-131 (2019)Mobilizing customer relationship management: A journey from strategy to system design., , and . Business Proc. Manag. Journal, 13 (6): 830-852 (2007)