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A customer perspective on omnichannel customer journey and channel usage: A qualitative study.

, , , and . STPIS, volume 3239 of CEUR Workshop Proceedings, page 299-310. CEUR-WS.org, (2022)

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How Can Favorite Digital Services Enhance Users' Digital Well-Being? A Qualitative Study., and . EMCIS (2), volume 502 of Lecture Notes in Business Information Processing, page 65-76. Springer, (2023)A customer perspective on omnichannel customer journey and channel usage: A qualitative study., , , and . STPIS, volume 3239 of CEUR Workshop Proceedings, page 299-310. CEUR-WS.org, (2022)Customer-Brand Relationships in the Context of Digital Brands., , and . Bled eConference, page 9. University of Maribor Press / Association for Information Systems, (2022)